TerMS & CONDITIONS FOR PORTOBELLO HEALTH HUB
1. Appointments and Cancellations:**
- We kindly request that you provide at least **24 hours' notice** if you need to cancel or reschedule your appointment. Failure to do so will result in a **charge** for the missed session.
- If you are feeling unwell or have any health concerns, please **reschedule** your appointment for another time. We want to ensure you are in the best condition for your treatment and avoid any potential risk to other clients.
**2. Practitioner Cancellations:**
- In the rare event that your practitioner needs to cancel or reschedule an appointment, we will provide as much **notice** as possible. We will do our best to accommodate you with an alternative time or date.
**3. Not a Substitute for Medical Advice:**
- Services provided by our clinic are designed to support your general health and wellbeing. **They are not a replacement for medical advice, diagnosis, or treatment**. Please consult with your doctor or medical professional for any specific medical concerns or conditions.
**4. Payment and Fees:**
- Payment is required at the time of service unless otherwise agreed upon. Prices for services are available upon request and may vary depending on the treatment provided.
**5. Liability:**
- By attending your appointment, you agree to inform your practitioner of any health conditions or concerns that may affect your treatment. The clinic is not liable for any injury or adverse effects that arise due to failure to disclose relevant health information.
**6. Privacy:**
- Your privacy is important to us. All personal and health-related information provided to the clinic is confidential and will only be shared with your consent or as required by law.
By booking an appointment, you agree to these terms and conditions. Thank you for your understanding and cooperation.
PILATES COURSES
1. **Course Details**
The Pilates course consists of a total of 6 sessions.
2. **Cost of the Course**
The total cost of the course covers all 6 sessions. Payment is required in full prior to the start of the course.
3. **Missed Classes**
Unfortunately, we cannot offer refunds or makeup classes for missed sessions. We strongly encourage participants to attend all sessions to gain the full benefits of the course.
4. **Rescheduled Classes**
If a class needs to be rescheduled for any reason, we will do our best to give as much notice as possible. Participants will be informed promptly of any changes, and every effort will be made to accommodate a new session time.
5. **Cancellation Policy**
Cancellations made by the participant after booking are subject to our cancellation policy, which may include a partial or full charge, depending on the notice period provided. Minimum of 1 week notice prior to the start of the course for cancellation of the course.
6. **Health & Safety**
It is the responsibility of participants to inform the instructor of any medical conditions, injuries, or concerns before attending the course. Always practice within your own ability and listen to your body during the sessions.
7. **Liability**
By participating in this course, you agree to do so at your own risk. We do not accept liability for any injury or loss sustained during or after participation in the sessions.
8. **Agreement to Terms**
By booking the Pilates course, you agree to these Terms and Conditions.
If you have any questions or require further clarification, please don't hesitate to get in touch with us.
